daduPrivacy Policy
This page describes what data we collect when you use dadu and how we keep that data protected. We at dadu gather personal information during account registration, payment processing, identity verification, and gaming activity. Our privacy policy outlines how we collect, store, use, and protect your information.
When you open a dadu account, we collect your email address, full name, date of birth, and phone number. During identity verification — required before your first withdrawal — we collect a government-issued ID, a photo of your ID, and proof of address. When you fund your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction amount, date, and payment method.
We at dadu use this data to operate our platform, prevent fraud, comply with applicable law, and respond to your support requests. We do not sell your personal information to third parties. This policy explains our practices in detail.
Data collection on our dadu platform
We collect data in several categories. During account registration, we gather your email address, password (encrypted), full name, date of birth, and phone number. We use this information to create your dadu account, authenticate your login, and send you account notifications.
When you fund your dadu account, we record the payment method, amount, timestamp, and settlement status. If you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive transaction confirmation from the e-wallet provider. If you deposit via mobile banking, local payment, online payment, or e-wallet virtual account, we receive transfer confirmation from the bank. We store this data in your dadu account history.
Before your first withdrawal on dadu, we require identity verification. We collect a government-issued ID (national ID card, passport, or driver's license), a photo of your ID, and proof of address (utility bill or bank statement). Our verification team reviews these documents against standard checks and stores them securely. We retain this data to enable future withdrawals without re-verification.
When you wager on our dadu platform, we record every bet: the game category (football, live-dealer, slots, esports), the bet amount, the odds or game parameters, settlement time, and outcome. All wagers and settlements appear in your dadu account history. We use this data to calculate your balance, process settlements, and detect unusual activity.
How we use your data on dadu
We at dadu use your personal data to operate our platform. This includes account creation, authentication, payment processing, settlement of wagers, and withdrawal processing. We also use your data to respond to your support requests — when you contact our Help menu on dadu, we review your account history to clarify transactions or resolve issues.
We use your data to prevent fraud and comply with applicable law. We may monitor your dadu account for suspicious activity — for example, unusual deposit patterns or wager sequences — and may suspend your account pending review if we detect potential fraud. We may also share data with payment processors (e-wallet providers and banks) as required to settle transactions.
We do not use your data for marketing without your consent. We do not sell your personal information to third parties. We may retain your data for a reasonable period after account closure to comply with legal requirements and dispute resolution.
Third-party processors and data sharing on dadu
We at dadu work with third-party service providers. Our payment processors (e-wallet providers mobile banking, local payment, online payment, e-wallet, mobile banking, local payment and banks online payment, e-wallet, mobile banking, local payment) receive transaction data necessary to settle your deposits and withdrawals. These providers maintain their own privacy policies; we recommend reviewing them.
Our identity verification service provider receives your government ID, photo of ID, and proof of address to conduct verification checks. This provider is bound by confidentiality agreements and uses your data only for verification purposes.
We may disclose your data if required by law, court order, or regulatory authority. We may also disclose data if necessary to protect our platform's security, prevent fraud, or enforce our terms. We will not voluntarily disclose your data to government agencies without legal process unless applicable law requires otherwise.
Your rights on dadu
You have the right to access your personal data on our dadu platform. Your account dashboard displays your registration details, deposit and withdrawal history, and all wagers and settlements. You can download a complete transaction report from your account history anytime.
You may request correction of your personal data if it is inaccurate. Contact our support team via the Help menu in your dadu account with details of the correction needed. We will review your request and update our records if appropriate.
You may request deletion of your dadu account and associated data, subject to our legal obligations. If you request account deletion, we will close your account and cease processing wagers. We may retain your data for a reasonable period to comply with law and resolve disputes. Contact our support team via Help to request account deletion.
Data protection on dadu
- We collect email, name, date of birth, phone, ID, and payment data
- We use your data to operate dadu, prevent fraud, and settle transactions
- We do not sell your data to third parties
- Payment processors and verification providers receive necessary data only
- You can access, correct, or request deletion of your data
Cookies and tracking on dadu
Our dadu platform uses cookies to maintain your login session and remember your preferences. These cookies are essential for platform function — without them, you would need to log in repeatedly and your settings would not persist.
We may use analytics cookies to track how users interact with our dadu site — for example, which pages are visited most, where users encounter errors, and how long sessions last. This data helps us improve our platform. We do not use this data to identify individual users.
Your browser allows you to disable cookies, but doing so may impair dadu platform function. Third-party services (such as analytics providers) may also set cookies on our dadu site; we recommend reviewing their privacy policies.
Data security on our dadu platform
We at dadu use standard encryption and security practices to protect your data. Your password is encrypted when stored; we cannot view or recover your original password. Your account access is authenticated before any transaction or data change.
We maintain secure networks and limit employee access to personal data. Our servers use firewalls and intrusion detection. We conduct regular security reviews to identify and address vulnerabilities.
No security system is perfect. We cannot guarantee absolute protection against unauthorised access. If you believe your dadu account has been compromised, contact our support team immediately via the Help menu.
Geographic and jurisdiction considerations for dadu data
We at dadu operate under jurisdiction-restricted access. We do not collect data from users in regions where online wagering is prohibited by local law. Our dadu platform screens account registrations by geographic indicators and may deny access from prohibited jurisdictions.
Your data may be stored on servers located outside your jurisdiction. We comply with applicable data protection law where we operate. If you have questions about your local data protection rights, we recommend consulting a local legal professional.
We serve players across Indonesia, including those in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. Our data practices apply uniformly across all supported regions.
Summary: Our dadu privacy commitments
We at dadu collect personal data to operate our platform, verify identity, process payments, and settle wagers. Our collection is limited to information necessary for these functions. We do not sell your data to third parties or use it for marketing without consent.
Our dadu platform uses standard encryption and security practices to protect your data. Payment processors (e-wallets and banks) receive only transaction data necessary for settlement. Your data may be stored on servers outside your jurisdiction. You have the right to access, correct, or request deletion of your data on dadu.
For questions about our privacy practices, contact our English-language support team via the Help menu in your dadu account. We remain committed to transparent data handling and your privacy protection.